AllClear Terms and Conditions

Last updated on October 29th, 2024 at 09:20 am

Cover Offered

All ages.

AllClear does not operate a maximum age limit for single trip or annual multi-trip policies. Children under 18 can be covered but there must be an adult named on the policy too.

All conditions.

AllClear does not exclude cover for any individual medical condition or condition groups. Whilst we endeavour to include as many conditions and synonyms as possible in our database we do not guarantee that every condition can be found. If you cannot find your specific condition then please call our contact centre who will advise how to screen and cover your condition.

AllClear does not guarantee that it will be able to offer cover in all circumstances if a combination of age, policy type, number and severity of pre-existing medical conditions exceeds our underwriting limits. AllClear can only offer cover for a terminal prognosis if the prognosis is more than 6 months at your trip return date.

Quote Prices

The prices shown on this website are only valid at the time they are generated.  We reserve the right to change our prices or other details at any time. Prices may fluctuate. If you purchase a policy over the phone our sales consultants will confirm the correct price before you make a purchase. We reserve the right to withdraw prices without notice.

Discounts

• Discounts are only available for AllClear Gold, AllClear Gold Plus and AllClear Platinum policies.
• Percentage discounts (e.g. 15%, 20% etc.) are available to customers who purchase a policy and are applied as detailed in the promotional material.
• Sometimes our promotional offers will be exclusive to policies purchased through either our Call Centre or online at allcleartravel.co.uk.
• Discounts only apply to the base premium of your travel insurance quote and do not apply to any premium generated to cover medical conditions.
• Unless specifically stated in the promotional material, percentage discounts are not applicable to AllClear Cruise Gold or AllClear Cruise Platinum policies.
• Policies can be purchased over the phone or online at allcleartravel.co.uk.
• To qualify for the relevant discount, customers must quote the discount code at the time of purchase.
• Customers must refer to the promotional material for qualifying dates, if applicable.
• The discount value is as stated on relevant promotional material.
• AllClear reserves the right to change the offer at any time.
• No cash alternative will be given.
• The offer cannot be redeemed against existing policies.
• The discount offer cannot be used in conjunction with any other offer.
• Only one discount can be applied to each policy. Some discounts are offered via promotional code and some are generated by our system. For an extremely small number of policies (0.3%) a system generated discount will supersede promotional discounts, for example where very complex medical conditions generate a significantly high premium, AllClear may choose to substantially discount this, to offer cover to customers who without this discount may not have access to comprehensive, affordable cover. This type of discount may apply for new as well as returning customers. We hope this makes a difference in the marketplace and aligns our core values with our customers. We believe everyone has the right to travel.
• AllClear reserves the right to amend these rules at any time.

Competitions and Prize Draws

Post-purchase survey Prize Draw – Terms and Conditions

• Everyone who purchases an AllClear policy online and completes the post-purchase survey providing their email address will be entered into the Prize Draw.
• The Draw Promoter is IES Limited
• IES Limited prize draws are administered by AllClear Insurance Services Limited which is registered in England No. 04255112. Registered office: AllClear House, 1 Redwing Court, Ashton Road, Romford, RM3 8QQ. Authorised and regulated by the Financial Conduct Authority firm reference number 824283
• The Prize Draw will take place monthly on the first Thursday of the month.*
• A random selection will be made from all completed surveys in the previous month to establish the prize winner.
• AllClear will notify the winner no later than 5 working days after the draw. 
• For entry into the prize draw, all personal details requested must be completed. If the winner hasn’t provided a valid email address, this will result in the prize being forfeited and a new winner chosen.
• The prize is a £100 Amazon giftcard, it will be sent to the winner by email as confirmed in their message to AllClear.**
• All data collected from entries may be used anonymously for further publicity on the AllClear website, or other AllClear marketing channels.
• Those entering our Prize Draw must be over 18 and resident in the United Kingdom
• Only one entry is permitted per household
• Place of draw: Offices of Promoter at 1, Redwing Court, Ashton Road, Romford, Essex, RM3 8QQ
• Any dispute regarding this promotion will be referred to the Promoter’s CEO whose decision will be final
• Entrants must not be employees or relatives of employees of any company within the AllClear group
• Entry implies acceptance of these Terms and Conditions
• Winners available on request
• We reserve the right to amend these terms and conditions at any time

* We reserve the right in our absolute discretion to extend the closing date where, in our view, the entries are insufficient in number
** We reserve the right to substitute the prize for another product of the same value.

AllClear’s Travel Photo 2024 competition – Terms and Conditions

• Closing date of the Travel Photo competition will be at 23:59 on the 22nd of November 2024*
• To enter AllClear’s Travel Photo 2024 competition, one photo taken while travelling must be submitted via email to [email protected]
• The participant must own the rights to the submitted photo, and it must not have been entered in any other competition or prize draw.
• The competition Promoter is IES Limited
• AllClear Travel Insurance is arranged by IES Limited, which is registered in Gibraltar company number 117274. Registered Office: 1st Floor, Portland House, Glacis Road, Gibraltar, GX11 1AA. IES Limited is licensed and regulated by the Gibraltar Financial Services Commission number FSC25393 and trades into the UK on a freedom of services basis, FCA FRN 824283. AllClear Travel Insurance is administered by AllClear Insurance Services Limited, registered in England No. 04255112. Registered Office: AllClear House, 1 Redwing Court, Ashton Road, Romford, RM3 8QQ. Authorised and Regulated by the Financial Conduct Authority firm reference number 311244. AllClear is a registered trademark. IES Limited act as agents of the insurer in collecting premiums; such monies are deemed to be held by the insurers with which your insurance is arranged.
• The winner will be chosen on 25th of November 2024 by the CEO
• IES Limited will notify the winner by no later than 26th of November 2024
• Entrants must be available on the 26th of November 2024 to confirm their email address
• If the winner doesn’t respond to the email confirmation request by 27th of November 2024, they will forfeit the prize and someone else will be chosen
• The prize is a £100 Amazon E-giftcard, which will be sent to the winner by email as confirmed in their message to IES Limited**
• By submitting the photo, the participant agrees to transfer all rights and ownership of the image to IES Limited, granting the company full usage rights without further compensation or acknowledgment.
• All data collected from entries may be used for further publicity on the AllClear website or other AllClear marketing channels
• Those entering our competition must be over 18 and resident in the United Kingdom
• Only one entry is permitted per household
• Place of competition: Offices of Promoter at 1, Redwing Court, Ashton Road, Romford, Essex, RM3 8QQ
• Any dispute regarding this promotion will be referred to the Promoter’s CEO whose decision will be final
• Entrants must not be employees or relatives of employees of any company within the AllClear group
• Entry implies acceptance of these Terms and Conditions
• Winners available on request
• We reserve the right to amend these terms and conditions at any time

* We reserve the right in our absolute discretion to extend the closing date where, in our view, the entries are insufficient in number
** We reserve the right to substitute the prize for another product of the same value.